Bookstores 2.0
JA
July 31
What will the bookstores of the future look like? Galleycat was asking the question last week after novelist Moriah Jovan came up with a blueprint on her blog, while at the same time ranting (rather irritatingly it must be said) against traditional booksellers.
Her idea is something like this: a double-story Kansas townhouse, where the second floor would be used to store traditional paperbacks and the first would be dedicated to print-on-demand machines. In Jovan’s perfect world, the Espresso – a new-fangled device that can spit out a paperback in around 15 minutes – would be the technology of choice. The ATM-like machine made its earliest debut in 2007 and currently retails for around $20 000. Jovan sees this as the perfect answer to the present system. ‘You booksellers have been rolling around on the back of the consignment system like it’s catnip for too long—and it’s still going to bite you in the butt,’ she writes, ‘Honestly, I do not know why this has to be difficult. The technology’s there, waiting—no, begging—to be used. The consumers are there and will grow as the economy cycles back up again. With one Espresso machine, Quaint Mom’n’Pop Bookstore could get rid of its book stock, but still be a bookstore.’
I agree that ebooks are here whether we like it or not, and so is POD, which can be used to great results (for example, see Faber Finds). But I shudder to think of a bookstore that is nothing but a glorified computer ordering station. It would be great, for example to have a small section of a traditional retailer with a POD service for our-of-print books, but if we want ebooks and the like, we can do so at home. Indeed that’s what ebooks and online stores are meant for – to eliminate the barrier of distance and bring the convenience of shopping to you wherever you are. Bookstores on the other hand serve a completely different and vital purpose. I could wax very lyrical here about my nerdish love for stacked tables and overflowing shelves, but I’ll refrain, save to say that I find something utterly luring and very calming about walking into a bookshop. I doubt that strolling into a place filled with computers and whirring machines would have quite the same effect.
Judging from the comments page, people either love or hate Jovan’s idea. My opinion is evident, but the question of what the bookshops of the future will incorporate is a relevant one, especially as we pass the advent of Kindle and the Apple Tablet.
Last week, Barnes & Noble launched a goliath of an online store – around 700 000 ebooks available for download on a veritable bevy of platforms (iPhone, BlackBerry, Mac, Kindle and PC). Datachondria, speculates that the emergence of online shops will lead to a change in consumer behaviour and expectation. For example, they argue that the ease of purchase will be the defining factor of success – usability, speed, universal access, navigation and definition will all come into play. They also claim that impulse purchasing will decline as there will no longer be a need to hoard books for fear of not being able to find them later. Kevin Drum writes:
‘In the past, I’d go to the bookstore and buy several books at a time. Naturally I meant to read all of them, and just as naturally, I didn’t… With the Kindle, though, there’s no pile. When I finish a book, all I have to do is decide at that moment what I feel like reading next.
I’m not so sure. The ease of access – a mere click of the cursor – probably means that you might be tempted to buy more. You no longer have to walk to the bookstore or wait for it to open. If you want the newest Coetzee at 1am in the morning, then it’s yours. Although hopefully, the option of going into a bookshop the next day and buying a traditional paperback will still be there as well.

Jovan's sketch for her 'perfect bookstore'
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Comments
31 Jul 09 at 9:15
@Overland posted a very funny link on Twitter today, which is pertinent. http://www.youtube.com/watch?v=oJ-Y62GdYQA
...31 Jul 09 at 11:29
I think the Espresso Book Machine will meet the needs of the generation that can't quite make the transition from print to ebooks. However, I don't think it's the right model for print. I'd like to see print books become more bespoke and made to order as collectibles and special gifts. I think form is part of the appeal of print books, and it's a mistake to think that there won't be a market (limited though it may be) for well-bound books with beautiful covers.
...31 Jul 09 at 15:17
I think it's a fabulous idea. It is so disenchanting if you ask for a book in a bookstore and they don't have it in stock but will order it. Well, I want the book now, and don't come back to pick it up. That's what on-demand is good for. Get the book you like, in any language you like, from any place you like, within 15 minutes.
...02 Aug 09 at 13:00
According to the linked Wikipedia article there is one of these in Melbourne: "In September 2008, the first Espresso Book Machine in a retail commercial setting anywhere in the world was installed at Angus & Robertson in Melbourne, Australia by the Central Book Services / DA Group."
Anyone in Melbourne played with it?
...03 Aug 09 at 9:39
Interesting. According to this article (http://www.proprint.com.au/News/123159,angus-and-robertson-introduces-%E2%80%9Catm-for-books%E2%80%9D.aspx), it's at the Bourke St store, and they planned to introduce another 50 into other chains. I haven't seen any of these as yet (although I haven't been into a A&G recently).
...03 Aug 09 at 15:51
I didn't know the book machine in A&R was an espresso...
It stinks. Literally: a miasma of toner and hot plastic, like hell's own photocopier. Two of those below a second storey of books? Gack.
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